In order to work in a casino you may first have to be registered with the AGCO.
Specifically, if you exercise any of the following responsibilities as part of your regular work duties, you will require registration:
An individual who is currently a Liquor Licence Nominee, Casino Employee, Casino Key Employee, Gaming Employee, Gaming Nominee, Gaming Repairer, Keno Employee Wagering, Key Lottery Employee or Key Monitoring Employee and holds current RMLV and RSA certificates may become an approved manager by applying for a fast-track upgrade.
Contact us for historical versions of Queensland's gaming rules. Red tape reduction. OLGR is committed to reducing the regulatory burden on Queensland’s liquor and gaming industries. In 2012, we appointed an expert panel of industry, community and government representatives to review liquor licensing, gaming, trading hours and noise restrictions.
Casino licensing in Queensland is a complex process. Usually the Queensland Government will call for submissions by placing an advertisement worldwide, calling for expression of interest. A comprehensive brief to applicants document is issued to interested parties.
Facilitate game play or deliver gaming (e.g. oversee games, explain game rules, handle or pay out cash, etc.)
Access, repair or modify gaming-related equipment or systems (e.g. to effect repairs or inspect or test equipment)
Monitor, handle or protect gaming-related assets or money (e.g. count cash, oversee reconciliations, etc.)
Work primarily in a sensitive area of the gaming site (e.g. surveillance)
Control or supervise access to the property or sensitive areas (e.g. security)
Access gaming floor as part of regular work duties
Establish the policy or strategic direction of the organization or gaming site
Classes of Registration
There are two classes of registration for gaming assistants under the Gaming Control Act, 1992. If you exercise a significant level of decision-making authority or significant supervisory or training responsibilities, then you must be registered as a Category 1 Gaming Assistant. All others will be registered as a Category 2 Gaming Assistant.
Individuals who supervise or manage game play or other registered gaming assistants; oversee or coordinate lottery product sales; act as a Director/Department Head (or above); manage compliance issues; or have signing authority to make purchases, enter into contracts or offer employment will most likely need to be registered as a Category 1 Gaming Assistant.
Category 1 Gaming Assistants would include, but are not limited to: table game managers, slot managers, food and beverage supervisors, cage and coin supervisors, security and surveillance managers and supervisors, casino executives, bingo hall managers and lottery retailer managers.
Category 2 Gaming Assistants would include, but are not limited to: dealers, croupiers, cashiers, bingo callers, slot technicians and attendants, and security guards.
If you are unsure whether to apply as a Category 1 or Category 2 Gaming Assistant, please contact AGCO’s Customer Service Department at 416-326-8700 (GTA) or 1 800 522-2876 (toll free in Ontario), or inquire with your employer.
Registration Fees
The registration fees for Category 1 Gaming Assistants are $300 per year. The registration fees for Category 2 Gaming Assistants are $165 per year.
For a copy of the gaming registration fee schedule, please visit our Casino Gaming Fees page.
Anyone seeking employment at a casino must have a conditional offer of employment from the casino operator or the OLG before his or her application for registration will be considered by the AGCO. For further information, please contact the Human Resources office of your prospective employer.
Gaming Assistants may transfer from one gaming site to another. Transfer requests are made by completing the relevant section in the application form and submitting the request to the Registrar of Alcohol, Gaming and Racing within 30 days of the employee’s last date of employment. An offer of employment from the operator of the new gaming site must accompany the transfer request.
An operator of a casino is required to inform the Registrar in writing, within 5 days, of employees whose employment has been terminated and the effective date of termination. Upon termination of registration, the employee is required to surrender his/her AGCO photo identification card.
Application Process
All gaming registration applications must be completed online through the iAGCO portal. To apply for or renew your registration as a Gaming Assistant, please visit the portal, create an account and follow the steps as directed.
Melbourne’s Crown Casino is under threat of losing its licence with the Victorian government bringing forward an investigation into the controversial gaming venue.
The Victorian Commission for Gambling and Liquor Regulation (VCGLR) will review the state’s largest single-site private sector employer following “concerning evidence” which came out of a NSW inquiry into Crown Sydney.
It was revealed the NSW gambling regulator last month blocked the planned launch of the casino group’s new $2.2 billion Sydney gaming complex.
The Independent Liquor & Gaming Authority halted the opening after Crown made an 11th-hour submission to the Bergin inquiry — held this year to probe the suitability of Crown Resorts to hold a Sydney gaming licence — about criminals allegedly laundering cash through Crown in Melbourne and Perth.
A dedicated commissioner will be appointed to the VCGLR to hold the seventh Crown Casino review.
The state’s Consumer Affairs, Gaming and Liquor Regulation Minister Melissa Horne said there was “a need for an immediate response” in Victoria following “concerning evidence” presented during the course of the NSW investigation.
“We’re making sure Crown Melbourne conducts its business in a transparent and appropriate manner,” she said.
Congers
“This review is needed given the evidence we’ve seen come out of the NSW inquiry.
Queensland Casino Employee Licence Renewal
“While we await the findings of that investigation, it’s appropriate to bring forward the next review to ensure Crown Melbourne is suitable to hold a licence in Victoria.”
The most recent investigation, the Sixth Casino Review, occurred in 2018.
Hebrew Month
The ILGA Inquiry will hand down its findings in February 2021.